Last updated: September 29, 2026
Hot Tub Heaven Vacation Cabins (“HTHVA,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy explains what information we collect when you visit hthva.com, contact us, check availability, or make a reservation; how we use and share that information; and the choices available to you.
Information we collect
We may collect information you provide directly, including your name, email address, telephone number, mailing or billing information, reservation dates, cabin preferences, number of guests, pet information, special requests, communications, feedback, and other details needed to answer questions or manage a stay.
When you use the website, we and our service providers may automatically receive technical and usage information such as your IP address, browser and device type, approximate location, referring page or service, pages viewed, links or booking buttons selected, and dates and times of visits. Cookies and similar technologies may be used to operate the site, remember choices, understand site performance, measure advertising, prevent fraud, and attribute visits or reservations to marketing sources.
Reservations and payments
Availability searches, reservations, reminder messages, and payments may be handled through ResNexus and its payment-processing partners. Their privacy and security practices also apply when you use their services. Payment-card information is processed through the reservation and payment providers; please do not send card numbers or other sensitive payment information by email or through a general contact form.
How we use information
- Respond to questions and provide customer service.
- Show availability and process, confirm, modify, or support reservations.
- Send requested reservation, saved-search, pre-arrival, post-stay, and service communications.
- Operate, secure, troubleshoot, and improve the website and booking experience.
- Measure website use, advertising performance, and referral sources.
- Prevent fraud, enforce our policies, protect guests and property, and comply with legal and accounting obligations.
- Send promotional communications where permitted by law. You may unsubscribe from promotional email using the link in the message or by contacting us.
Cookies, analytics, and advertising
Our website may use services such as Google Analytics, Google Ads, Microsoft Bing tools, WordPress and hosting/security tools. These providers may use cookies or similar technologies to collect usage information, measure visits and advertising results, protect the site, and help us understand how visitors find and use HTHVA. Your browser may allow you to block or delete cookies, although doing so may affect website or booking functions.
Some browsers send a “Do Not Track” signal. Because there is no uniform industry standard, the website may not respond to that signal. Where applicable law requires recognition of an opt-out preference signal or provides a right to opt out of targeted advertising or sharing, you may also contact us using the information below.
When we share information
We may share information with service providers that help us operate the business, including reservation and payment processors, website hosts, analytics and advertising providers, email providers, security vendors, professional advisers, and contractors supporting a reservation or requested service. We may also disclose information when reasonably necessary to comply with law, respond to lawful requests, prevent harm or fraud, enforce agreements, or complete a business transfer.
We do not sell personal information for money. Certain analytics or advertising activities may be treated as “sharing,” “targeted advertising,” or a similar term under some state privacy laws. You may contact us to ask about or exercise rights that apply to you.
How long we keep information
We retain information only as long as reasonably necessary for reservations, guest service, accounting, tax and legal obligations, dispute resolution, fraud prevention, security, and the other purposes described in this policy. Retention periods vary depending on the type of information and why it was collected.
Security
We use reasonable administrative, technical, and organizational safeguards designed to protect personal information. No website, email, transmission, or storage system can be guaranteed completely secure. If you believe information you provided to us may have been compromised, contact us promptly.
Your choices and privacy rights
You may ask to access, correct, or delete personal information, or to opt out of promotional email and certain uses of personal information. Rights vary by state and may be subject to legal exceptions, identity verification, and record-retention requirements. To submit a request, contact us using the information below. We will not discriminate against you for exercising an applicable privacy right.
Children’s privacy
The website and reservation services are intended for adults arranging lodging. We do not knowingly collect personal information directly from children under 13. If you believe a child has provided personal information to us, please contact us.
Third-party websites
The site may link to ResNexus, Google, tourism organizations, social networks, maps, attractions, and other independent websites. Their privacy policies govern their services, and HTHVA is not responsible for their privacy practices.
Changes to this policy
We may update this policy as our services, vendors, or legal obligations change. The revised policy will be posted here with a new “Last updated” date.
Contact us
Hot Tub Heaven Vacation Cabins
Front Royal, Virginia 22630
Phone: 540-636-1522
Email: HotTubHeaven@yahoo.com